Our Providers

At the office of Dr. Scott Robertson, we believe that quality care begins with a compassionate and experienced team. Our providers are dedicated to supporting your health and wellness through personalized, patient-centered care. Each member of our team brings a unique background and deep commitment to helping you feel your best.

J Scott Robertson, M.D, FACS

J Scott Robertson, M.D, FACS

Originally from California, Dr. Robertson has been a Birmingham resident for almost 20 years. Both he and his family have been residents in Shelby and Jefferson County. Having raised two children in the Hoover School System, he has been an active member in the community.

Dr. Robertson graduated both College and Medical School from the University of California at Irvine with honors. He then accepted an internship and residency in Head and Neck Surgery at Penn State University. Finalizing his training with a fellowship in Facial Plastic and Reconstructive Surgery here in Birmingham, he has been very pleased to call Alabama home ever since.

Dr. Robertson is board certified in both Otolaryngology Head and Neck Surgery (ENT) as well as in Facial Plastic and reconstructive Surgery. He has been a member in good standing in both organizations for over 15 years.

Ryan Marshall, M.D.

Ryan Marshall, M.D.

Dr. Ryan Marshall was born and raised in Gulfport, Mississippi. He earned a Bachelor of Science in Medical Technology from the University of Mississippi. He earned both a Master’s in Biomedical Sciences and his medical degree from the University of Mississippi Medical Center in Jackson, MS. He was the recipient of many honors including his election to the Alpha Omega Alpha Honors Society. He then completed his residency in Otolaryngology-Head and Neck Surgery at the University of Alabama at Birmingham.

Dr. Marshall is board certified in Otolaryngology Head and Neck Surgery (ENT) and treats patients with the full spectrum of ear, nose, and throat conditions. He has an interest in sinus disease, voice disorders, sleep apnea, and facial plastic surgery. We are thrilled to have Ryan join our practice, as he will be able to provide a wide range of skills and services to our patients.

Dr. Marshall, his wife Sarah, and their two young children live in the Birmingham area. In his free time, he enjoys golf, exercising, cooking, and spending time with his family.

Carol A. Smith, MD

Dr. Carol A. Smith received her Bachelor of Science from the University of Tennessee at Martin and was a research associate in the Department of Immunology at St. Jude Children's Research Hospital in Memphis, Tennessee. She received her Master of Science in Biology from The George Washington University in Washington, D.C., and her Doctor of Medicine from the University of Tennessee Health Science Center in Memphis. She completed an internship and residency in Pediatrics at the University of Tennessee/LeBonheur Children's Medical Center in Memphis and fellowship training in Allergy and Development and Clinical's Immunology at the University of Alabama at Birmingham and the Children's Hospital of Alabama. Dr. Smith is board certified by the American Board of Allergy, Asthma, and Immunology in pediatric and adult allergy and asthma.

Dr. Smith is a member of numerous professional organizations, including the American Medical Association; the American Academy of Allergy, Asthma & Immunology; and the American College of Allergy, Asthma & Immunology. She is also the past president of the Alabama Society of Allergy, Asthma, & Immunology. She is active in the American Lung Association, serving as Medical Chairman for the annual Asthma Walk and Camp Physician for Camp WheezeAway. Dr. Smith is active in local and state initiatives for the advancement of education in asthma and allergic disease. She is also the recipient of various grants and has published an article in the Journal of Clinical Immunology and abstracts in the Annals of Allergy and Clinical Research.

Elizabeth Milazzo, CRNP

Beth is a board-certified Family nurse practitioner with over 10 years of clinical experience. She graduated from The University of Alabama with a Bachelor of Science in Nursing and received her Master of Science in Nursing from The University of Alabama at Birmingham. She’s been a part of our team for the past 8 years and has enjoyed developing long-lasting relationships with many of her patients. Beth is committed to treating her patients and their symptoms, but it’s also important to her to explore and define the root cause of their issues. By doing this, she can consider all possible treatment options and tailor individual treatment plans.

Outside of work, Beth enjoys spending time with her husband, 3 young children, and their golden doodle, Louie.

Michelle Payne, CRNP

Michelle is a board-certified Family Nurse Practitioner (CRNP), She earned her Bachelor of Science in Nursing in 2011 and thereafter went on to complete her Master of Science in Nursing, both from the University of Alabama at Birmingham.

Michelle joins the practice with over 8 years of clinical experience as a Nurse Practitioner specializing in the field of allergy, upper respiratory tract infections, and asthma. She takes pride in getting to know each of her patients well in order to formulate the best plan of care and individualized treatment options. She enjoys teaching and educating patients on their diagnosis to ensure complete understanding and patient-centered care.

Michelle, her husband, and their three young children currently live in Shelby County and have considered Birmingham home for the last 17 years. In her free time, she enjoys travel, outdoor activities, and spending time with family.

Amber Nelson, CRNP

Amber is a board-certified Family Nurse Practitioner (CRNP). She began her nursing career in 2008 and earned her Master of Science in Nursing from the University of Alabama in Huntsville in 2015.
 
Amber began her career as a Nurse Practitioner in Family Medicine and Pediatrics and now has over 4 years of experience specializing in Allergy and Asthma.  She enjoys developing a great rapport with her patients and working together to develop the best plan of care. Amber places a strong emphasis on patient education and strives to ensure every patient fully understands their diagnosis and treatment options. 
 
Outside of work, Amber enjoys spending quality time with family and friends, traveling and exploring new places, trying out new restaurants, and catching her favorite bands live whenever she can.

Abby Ryan, Au.D., CCC-A, FAAA

As a child of parents with dual sensory losses, vision and hearing loss, Abby Ryan has a lifetime of personal experience with hearing loss, hearing aids, and the hardships faced by those with multiple impairments.

Interested in what caused her mother’s sudden sensorineural hearing loss, Dr. Ryan took courses on communication disorders and audiology. She earned her Bachelor of Arts Degree in Communication Disorders from the University of Alabama and her Doctorate of Audiology (Au.D.) from Auburn University. Dr. Ryan completed her Clinical Fellowship Year with the UAB Civitan-Sparks Clinics. These clinics are part of the Civitan International Research Center whose mission is to provide education, research, and services on developmental disabilities. During this time, she presented her research on the choice of musical instrument and its effects on auditory working memory and perception in adolescents at the Civitan International / Simpson-Ramsey Neurodevelopmental Symposium. Most recently, Dr. Ryan has presented on her experience as part of the Cochlear Provider Network (CPN) at the 2022 AuDacity conference for the Academy of Doctors of Audiology (ADA).  Dr. Ryan specializes in adult and pediatric diagnostic evaluations and has special interests in hearing aids, cochlear implants, aural rehabilitation, and vestibular testing.

A native of Birmingham, she is a regular at the Christmas Village, enjoys playing musical instruments, attending concerts and musicals, trying new restaurants, and enjoying the outdoors with her husband, two pups, and two children.

Rachel Rubolino, Practice Manager

Rachel Rubolino is an Illinois native and has recently joined our team as our Practice Manager. 

Rachel is motivated to lead and serve others. Rachel graduated from Lubbock Christian University with a MS Leadership degree in 2017 and has worked diligently over the years to grow within leadership and she is always helping to drive continual improvement. 

She has over 20 years of healthcare experience that makes her especially adept at the ever-changing healthcare industry. In her free time, Rachel enjoys spending time with her husband and 4 sons.